Terms & Conditions

Navidou provides personalised family travel planning tools, packing checklists, and digital travel content designed to help families plan more calmly and confidently. Our service is entirely digital and accessible through your browser.

Free checklist: any visitor can create a personalised family packing checklist tailored to their destination, travel month, and children's ages at no cost.

Full travel plan: paying users unlock a complete, personalised travel plan for a one-time fee of €7.99. This includes a day-by-day itinerary, family pacing guidance, activity suggestions, logistics support, and a detailed packing plan.

The full travel plan is available for a one-time payment of €7.99. There is no subscription, no recurring billing, and no hidden fees. Payment is processed securely through a third-party payment provider. Navidou does not store your payment details.

By completing your purchase and requesting immediate access to your personalised digital travel plan, you acknowledge that the digital service begins immediately after payment. In accordance with EU consumer rights regulations, you understand and agree that your statutory right of withdrawal may no longer apply once the generation of your personalised digital content has started.

Please see our Refund Policy for how we handle genuine issues fairly.

Navidou is designed to help families plan more calmly. However, the content we generate is based on the information you provide and general planning guidance: it is not a substitute for your own research.

Before travelling, please always check important details yourself: visa requirements, entry regulations, weather conditions, transport schedules, local safety guidance, and accessibility information. Requirements can change quickly, and Navidou cannot guarantee the accuracy or timeliness of every detail in your plan.

You are responsible for keeping your account details secure and for any activity carried out under your account. Please use Navidou respectfully and in good faith. We reserve the right to suspend accounts that are used in ways that harm other users or the service.

All content, branding, user interface elements, planning structures, and systems within Navidou remain the property of Navidou. Your personal travel plans are yours to use for your own trip. Navidou content may not be copied, resold, or redistributed without permission.

Navidou is provided in good faith to help families plan better. We are not liable for travel disruptions, changes in local conditions, or decisions made based on the content in your plan. We do our best to make the planning experience accurate, helpful, and thoughtful, but family travel always involves variables beyond anyone's control.

If you have any questions about these terms, please reach out to us at hello@navidou.com. We're happy to help.